Request an Appointment
1

Brought my car in for an AC recharge. Was quoted 300 plus tax. When they got the car they said it required the new coolant gas which was $540 and had to be done at a different shop. All in $972. Basically a waste of my day at triple the estimated cost.

Hi Matt, I am sorry that you were disappointed by the estimate for the air conditioning and that our cost we had quoted before we saw your vehicle was not correct, we do the best we can to provide accurate pricing before the vehicle comes into the shop. I hope there is some consolation that we did not proceed with any work without your approval and that we came in at $117.85 for the initial air conditioning diagnosis keeping to the agreed upon price for and not proceeding beyond that. I would like to clarify that the $972 you reference included: balancing the front tires and rotating them to the back for $74.33, a borescope inspection of the evaporator and replacing the cabin air filter for $168.14 , a mechanical and electrical diagnosis of the air conditioning system that includes pressure testing the system with nitrogen and inspecting for leaks using soapy water for $117.85 , Recharging and R1234YF system with a UV Dye for future leak detection for $612.58. I think it is important to note we did not proceed with any of this work without your approval. I do appreciate you making the drive all the way across the city to have us work on your VW, I was hopeful that the courtesy vehicle you drove while your car was in the shop would help you stay productive with your day and I am sorry that you feel it was a waste of time. All the best

- Trinity Automotive
5

Prompt service, kind customer service, honest pricing and all around great experience! They were ready for me when I came in for my appointment, quickly executed what I needed done, and charged me exactly what they quoted, plus $25 off for subscribing to their text messages. I also appreciated their detailed checklist to make sure my car was in tip top shape! I will be returning for all my Toyota needs :) Highly recommend!

Hi Steph, thank you for trusting us with your vehicle and for taking the time to share about your experience with us. It is encouraging to know that our focus on detailed pricing and thorough inspections served you well. All the best

- Trinity Automotive
5

First time dealing with Trinity Automotive, have to say I appreciate the way they run this shop. I brought my truck in for a rear a/c delete as I was told the rear a/c lines were leaking by another shop who I won't mention. They determined that it was actually just a bad Schrader valve and not leaking whatsoever. There's alot to be said about this first interaction with Trinity. I am also in repair industry and this type of honesty while it may be expected is unfortunately not usually the case. I applaud your honesty, options and the follow up. It's refreshing to see! Also photos of the issue was actually the first time I've encountered that and was pleasantly blown away!

Chris, thank you for taking the time to share this wonderful feedback! Our team at Trinity Automotive is thrilled to hear about your positive first experience with us. It's fantastic to know that our dedication to honesty and quality service stood out to you. We aim to provide a refreshingly transparent and attentive experience for all our customers. Thank you for choosing us, and we look forward to serving you in the future!-Nick

- Trinity Automotive
5

This was my first time ever coming here for Service. I needed an Alignment. They were so helpful, so courageous, knowledgeable; very nice clean shop with professional technicians. Definitely worth coming here for services.

5

Staff at Trinity Automotive were courteous, knowledgeable, and were on time with booked appointment. Very satisfied with the service and professionalism. I highly recommend them.

Thank you, Mike, for the stellar review! We're delighted to hear about your positive experience with our team. Providing excellent customer service and professionalism is our top priority. If there's anything else we can help you with, please don't hesitate to reach out. We appreciate your recommendation. -Nick

- Trinity Automotive
4

Very professional and friendly staff. Nick and Mark are always helpful and informative! I’m only giving this 4 stars instead of 5 since I’ve found that they are on the pricier side for similar work that I have had done on the same car at my past 2 auto mechanics.

Thank you, Steven, for your kind words about our staff! We appreciate your feedback and understand concerns about pricing. Our top-notch service is reflected in our prices, but we appreciate your loyalty! -Nick

- Trinity Automotive
5

I was able to reschedule my service on short notice for 1 day later than original booked (very flexible). I had breakfast (Woodward Restaurant) within walking distance and my car was ready (reliable) when I returned. They also gave me the Mobile 1 Synthetic Oil leftover to be used on my next service (customer focus). Their new location is a further drive for me but was worth it.

Thank you for the 5-star review, KMan 325! We appreciate your feedback and are glad to hear that you had a positive experience with us. We pride ourselves on being flexible and providing excellent customer service. We look forward to serving you again in the future! -Nick

- Trinity Automotive
5

Great customer service. They were very thorough and explained everything in detail for me. I would come back again.

Thank you for your wonderful feedback, Victoria! We are thrilled to hear that you had a great experience with our customer service team. Providing thorough and detailed explanations is something we take pride in, and we look forward to serving you again in the future. -Nick

- Trinity Automotive
5

Perfect job, everything it's ok See you soon

Thank you for your kind words, Daniel! We're thrilled to hear that you had a perfect experience with us. We can't wait to see you again soon! -Nick

- Trinity Automotive
5

Always a good experience taking my vehicle here. I love how they send you a link to their inspections with photos and details. They don’t push things you don’t need. Very friendly service too! Nick and Mark are always welcoming and helpful. Highly recommend!

Thank you for the fantastic review, Kristyna! We're thrilled to hear you consistently have a great experience at our shop. Your kind words about our thorough inspections and friendly service mean a lot. We appreciate the recommendation and look forward to serving you again soon! -Nick

- Trinity Automotive
Trinity Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Trinity Automotive (905) 547-2874 if you have any issues in accessing any area of our website.