Stoney Creek Auto Repair

869 reviews
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5

Recently had my vehicle towed here I found nick and Mark to be very accommodating and helpful they where very busy, but still found the time to help me get up and running again. I will be using there services again and recommend there shop. Clean and professional.

Thank you for taking the time to write such a detailed review, Donzo. We are thrilled to hear that you had a positive experience with us! Your kind words about Nick and Mark have been passed along to them. We strive to provide excellent service even during busy times, so it's great to know that we exceeded your expectations. We look forward to assisting you again in the future. -Nick

- Trinity Automotive
1

Terrible experience. They took in my vehicle for a day then didn't repair anything but also broke my key to access my wheel. They then said they would replace it via text message (still have reciepts) then refused to do so after the fact. So I sent my vehicle in for a repair lost a days time from work didn't get the repair done and got my car back with a broken key and damaged tires. Thanks trinity

5

Fast, courteous, professional service. Very please.

Thank you for the kind words, Charles! We strive to provide top-notch service and we're thrilled that we hit the mark with you. If you have any further questions, please don't hesitate to ask. We're here to help! -Nick

- Trinity Automotive
5

Great customer service above and beyond expectations Every thing explained to me,so that I completely understood the repairs 100% satisfied with work done

Thank you for your 5-star review, Robert! We're thrilled to hear that you had a great experience with our customer service. Providing clear explanations and going above and beyond to exceed your expectations is what we strive for. We're glad that you were completely satisfied with the repairs. If you have any more questions or need further assistance, don't hesitate to reach out. We look forward to serving you again in the future!-Nick

- Trinity Automotive
5

Excellent service and advice. Work was completed on time and cost estimate was accurate. I will bring my vehicle to this shop again.

Thank you for the fantastic review, Ray! We're thrilled to hear that our service and advice exceeded your expectations. It's great to know that the work was completed on time and within the estimated cost. We look forward to serving you again and providing the same level of excellence. If you have any questions, feel free to reach out. -Nick

- Trinity Automotive
5

Nick and the staff were great to deal with. I really like the report generated, it was very easy to read

Thanks for the kind words, Matthew! We're thrilled to hear that you had a great experience with us. It's wonderful that you found the generated report easy to read. We aim to provide clear and concise information for our customers. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!-Nick

- Trinity Automotive
5

Honest, transparent analysis Exemplary service 👌

Thank you for your kind words, Kobhi. We're thrilled to hear that you had a great experience with us! Providing honest and transparent analysis is a top priority for us, and we're glad that you appreciate it. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! -Nick

- Trinity Automotive
5

I have a 2017 Mustang with 315,000km on it and the water pump went last week. Normally I take my car to a repair center in Mississauga (the only shop that had touched my car previously) but did not think the water pump would make it :( Well I took my chance with Trinity Automotive (1 km from my house) and boy am I very happy I did. Mark arranged everything and had great communication with me throughout the day. They initially thought it would take 2 days but Aaron the technician got it done the same day....great job!! It came in a bit under the estimate and quicker. I am extremely pleased with the work done and service overall. Thanks guys!!

Hi Robert! Thank you for taking the time to leave us such a great review! We're thrilled to hear about your positive experience with us and that you were happy with our communication, efficiency, and the quality of our service. Customer satisfaction is our top priority, and we're glad that we could exceed your expectations. If you ever need any further assistance, please don't hesitate to reach out. We appreciate your support! -Nick

- Trinity Automotive
5

Very nice experience overall. They take care of the customer very well. My car’s air intake pipe was not fixed properly due to which it was hesitating, they fixed it quickly . They just charged for overall diagnosis. Fully satisfied.

5

They do very good service !

Thank you for the kind words, Van! We're delighted to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're committed to providing exceptional service every time. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon!-Nick

- Trinity Automotive
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