LISTEN. I had my car towed on a Saturday to my previous mechanic bc it WOULDN’T START. They had no problems starting it (🤯), but didn’t bother to call me back or email me to let me know they weren’t doing anything to my car. Finally got ahold of them on the Tuesday, picked up my car after work, IMMEDIATELY noticed issues again. Turn the key, stutters, reluctant to start. It stuttered like this all week, finally stranding me again the following Saturday and obviously this time I paid extra to have CAA bring it to Trinity. (Previous mechanic was closer to my parents place and the car I borrow when mine’s out 😂 but I don’t need to go back there). Nick and his guys went above and beyond to diagnose the issue and search for used (then new, then back to used bc what we needed was discontinued 🙄) parts to fit my budget, and when their search proved futile, they gave me lots of helpful advice about where I could keep looking for the part or when it was maybe time to throw in the towel. Emails and texts and phone calls during the whole saga, lots of clear communication. They even took care of finding a great price for scrapping my car! My ONLY regret is waiting so long to call Trinity Auto (like, I’ve known it would be a good idea for almost a decade and here I finally am 🙄). Hopefully my new car doesn’t need much work anytime soon…but when it does I’ll definitely be back!
Thank you for taking the time to share about your experience with us and hopefully we can stick with just regular maintenance on your next car
- Trinity Automotive