Stoney Creek Auto Repair

Nick and the team are top notch. They offer quality repairs with a high focus on customer service. I will certainly be back with my automotive needs.

Great service!

Did a good job and offered a ton of information and suggestions

Brought my vehicle to Trinity Auto with with a broken strut after the very dealership vechicle was purchased from said it would be 6 to 7 weeks before they could schedule me in for a repair as it is winter tire season. Trinity Auto saw and relised the urgency and worked with us to complete next day amongst their own baklog of work. Good Bye Grimbsy Hyundai, hello Trinity Auto!

The customer service was amazing and the provision of a courtesy car was an awesome benefit for us. The people at the service desk are always friendly and helpful and thorough. Communication of the diagnostic was thorough and sent through email so it was easy to see what they were recommending.

Don't be fooled by the smiles at the front desk... Chances are an apprentice is going to be working on your car doing a less than stellar job since Nick doesn't check over the work or watch his apprentices to confirm that they are doing quality work and not cutting corners. Things that Trinity automotive has done to my wife's vehicle... Install the cabin air filter backwards Left the master cylinder reservoir empty after replacing a rear caliper and parking brake not working Didn't blow any sand or leaves or debris from the intake before changing the spark plugs. I went back in and complained about this and said this was shoddy workmanship and seemed like a rush job. Nick was very defensive in the old man behind the counter laughed at me. From how they handled this this seems like perfectly acceptable work to their shop. It is not, it's far from it. A short time later a misfire started happening. Took it to another shop to diagnose the misfires. What would you know these were caused again by Trinity not doing proper work... They didn't torque the spark plug and it backed itself out of the plug hole. They didn't tighten spark plug number 1 down, spark plug came loose causing misfires and the entire tip melted off the spark plug. DO NOT TAKE YOUR VEHICLE HERE. they act like you're getting great service but if you actually check the work that they do it's rushed and not up to par.

Great service and done in a timely manner. The advisor was great!

They have not even completed the work yet, and I can already say that this is one of the best shops I have been to. They talk you through every step, take pictures to send along with the quote, and give you a variety of options for your repairs based on priority and safety. Both Mark and Nick have been amazing, and I cannot say enough about how great they have been. Send everyone you know here, you won't regret it.

Nick and Mark always listen to my concerns and lead me to appropriate car maintenance and or repairs.

Always a pleasure dealing with Nick and the crew at Trinity! Everything done as requested! Will be back!!